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Retail software built for mobility stores

Confidently manage VAT-exempt sales, reduce stock risk, and turn servicing into predictable revenue - with a system designed specifically for mobility retailers.

mobility-store-omnichannel-solution

Built for independent and multi-site mobility retailers

Trusted by independent stores and multi-site mobility groups who want clarity, control, and consistency across every location.

VAT exemption made simple

VAT exemption handled confidently - digital confirmation of exemption and signature capture.

High-value inventory, zero guesswork

Real-time stock visibility - avoid stockouts and overstock across all locations.

Connecting retail and servicing

Manage servicing bookings and mobile mechanic route planning connected to retail POS.

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Purpose-built for mobility retail

Mobility retail isn’t general retail. High-value products, VAT-exempt sales, long-term customer relationships, and ongoing servicing create complexity that generic systems don’t handle well. Saledock is built specifically for these realities- helping mobility retailers run daily operations with confidence, not just efficiency.

  • ONE seamless omni-channel solution - Real-time stock sync across in-store, online, and marketplace sales
  • Motability-ready POS - Process scheme orders instantly: customers take items, you invoice the scheme
  • Mobile-first stock control & fulfilment - Stock takes, POs, transfers, and shipping, all in one place

VAT exemption, without the paperwork

VAT-exempt sales are core to mobility retail - but manual processes create risk and uncertainty. Saledock removes manual paperwork, gives staff a clear, consistent process, and makes audits far less stressful.

  • Customers confirm and digitally sign VAT exemption at the point of sale
  • Signed declarations automatically attached to each sales order
  • Clear and transparent declarations takes the stress out of audits
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Parkgate Mobility retailer logo

"Saledock offers the solution we have always been looking for as an affordable monthly subscription fee. They’ve taken onboard suggestions and made changes with enthusiasm and speed to take their solution to the next level and meet the needs of the mobility sector."

Stephen Holland
Owner @ Parkgate Mobility (23 stores)

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Complete inventory visibility, powered by insight

Inventory is one of the largest investments - and risks - in mobility retail. Saledock gives mobility retailers real-time control and clear reporting to protect cash flow and stock the right products with confidence.

  • Accurate stock everywhere – See available, allocated and incoming stock across stores, channels and marketplaces
  • Clear insight into slow-moving, high-value, and in-demand products
  • Powerful reporting to support smarter purchasing and replenishment decisions

Turn servicing into predictable revenue

Servicing builds trust, drives repeat visits, and strengthens long-term customer relationships - but only when it’s properly supported. Saledock integrates with Workshop to keep retail and servicing full connected.

  • Manage workshop and mobile servicing bookings and workflows
  • Track servicing history and warranty reminders within customer records
  • Invoice and order accurately, without duplicate admin
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Reduce complexity without losing control

Mobility retailers don’t need more tools - they need fewer, better-connected ones. The result is a clearer view of the business, fewer manual processes, and more confidence in day-to-day decision-making.

Serial numbers

Apply serial numbers to each product sold making it easier to track your products.

Services and warranties

Manage jobs, receive warranty reminders, and route plan for mobile services.

Better customer experience

Make it easy for customers - Offer personalised promotions, gift cards and loyalty rewards.

Build repeat custom

Discover customer sales history, spend and preferences so you can offer a tailored experience.

Multi-store scalability

Add new stores, staff accounts and registers as you grow. Fulfil eCommerce orders from any warehouse.

Making Tax Digital

Automate transactions and simplify reconciliation with Xero accounting integration.

Layby and back orders

Easily layby an order or add items to a back order for special request and out of stock items.

Flexible fulfilment

Split and merge orders or ship as multiple packages. Fulfil orders on our stock control app.

Multi-channel metrics

Measure sales across all or a specific retail channels - Online, in-store, events or marketplace sales.

Power your mobility store with confidence and control.

See how real-time inventory, VAT-exempt workflows, servicing integration and seamless retail tools help you streamline operations and delight customers - book your personalised demo now.

FAQ - common questions from mobility retailers

Is Saledock suitable for smaller independent mobility stores, or is it mainly for larger groups?

Saledock is designed to work equally well for independent mobility stores and multi-site retailers.

Independent stores value the simplicity, reduced admin, and confidence around VAT exemption and stock.
Multi-site retailers benefit from consistency, centralised visibility, and scalable processes across locations.

Many retailers start with one store and continue using Saledock as they grow.

We already manage VAT exemption - why would we change?

Most mobility retailers do manage VAT exemption - the issue is often inconsistency and risk, not correctness.

Saledock helps by:

  • Capturing digital VAT declarations at the point of sale

  • Automatically attaching signed declarations to each order

  • Ensuring the same process is followed by all staff, every time

Retailers often tell us this removes stress they didn’t realise they were carrying - particularly around audits and staff training.

Will this disrupt how our stores currently operate?

No. Saledock is designed to fit around how mobility retailers already work, not force major operational change.

During a demo, we focus on:

  • Your existing processes

  • Where friction or duplication exists

  • How Saledock simplifies rather than replaces workflows

Many retailers adopt Saledock gradually, without disruption to customers or staff.

How does Saledock handle servicing - is it built in?

Saledock integrates with Workshop by Bikebook, a platform designed specifically for mobility scooter servicing.

This allows retailers to:

  • Manage servicing bookings and workflows

  • Track customer and servicing history

  • Invoice accurately without duplicate admin

  • Keep servicing connected to retail activity

Servicing becomes structured and visible, rather than something managed separately or manually.

We operate multiple stores - will this give us central control without losing local flexibility?

Yes. Saledock is particularly well suited to multi-site mobility retailers.

It provides:

  • Centralised visibility for directors and head office

  • Consistent VAT-exempt processes across all locations

  • Store-level control for local teams

  • Unified reporting without spreadsheets

Multi-site retailers use Saledock to maintain control while still allowing stores to operate effectively day to day.

Is this mainly about efficiency, or does it help reduce risk?

While efficiency improves, many retailers choose Saledock primarily for confidence and risk reduction.

That includes:

  • Clear VAT exemption records

  • Better visibility of high-value stock

  • Fewer manual processes

  • More predictable servicing workflows

Often, the biggest benefit isn’t speed - it’s peace of mind.

What happens in a demo - is there any pressure to commit?

There’s no pressure.

A demo is simply a walkthrough of:

  • VAT exemption handling

  • Stock visibility

  • Servicing integration

  • Multi-site reporting (if relevant)

It’s tailored to your business and intended to give clarity - even if change is months or years away.

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