An electronic Point of Sale (aka “ePOS” or “POS”) helps you run your business more effectively by managing your sales, payments, transactions, inventory, reports and more.

It’s so much more than a traditional shop till system. A cloud-based retail ePOS system enables you to manage inventory, report on product performance trends and understand your stock levels better so you have better visibility on both financial and business performance.

• Software to transact in-store sales (the ePOS system)
• Inventory management
• Reporting and insights
• Customer management
• Loyalty schemes
• Promotions and gift cards
• Sales history
• Staff profiles and user permissions
• Integrations with payment providers and accounting software

• Better inventory management
• Better visibility and understanding of staff, stock and store performance
• Better customer management
• Increased customer loyalty and better customer experience
• Faster transactions and automated end of day reconciliation
• Easier management of supplier purchase orders

The cost of a cloud-based ePOS system is based on software, hardware and support. Saledock is a Software as a Service (SaaS) model, meaning you pay a monthly subscription fee starting at £99 a month to for use of the Saledock software. Some providers charge extra for support but Saledock include this in your monthly subscription fee. Hardware is the main upfront cost when purchasing an ePOS system. You’ll need hardware such as an ePOS terminal, cash drawer, receipt printer and barcode scanner if you don’t own them already.

Be aware of providers offering no upfront cost on hardware or low monthly fees. This is often only possible if you are tied into a lengthy contract and incur mandatory additional fees such as fees for additional modules and support fees. Providers like these can cost you more overall. We pride ourselves in quality support and customer satisfaction which has contributed to our high customer retention rate.

You may also want to consider other costs such as payment provider monthly and/or transaction fees, the cost of an eCommerce site and accounting software such as Xero. Some POS systems offer integrations or an all-in-one solution that are designed to make business life easier and save valuable time.

Read our blog, “How much does an POS system cost?” for an in-depth look at costs and key considerations.

• Angling shops
• Clothing and footwear
• Homeware and gifts
• Sporting goods
• Bike shops
• Equestrian and country
• Toys and hobbies
• Mobility shops
• Vape shops
• Jewellery stores
• DIY stores and many more

You can reach out to our team by calling us on 01904 405 989 and completing our contact form.

We understand each business is unique, we'll ask you a few questions so we can tailor our demo to you. We'll explore your business needs and next steps, including the onboarding process. Once we have your account setup, we'll schedule your one-on-one onboarding session and walk you through all areas of Saledock including product import and hardware setup.

Depending on the number of stores you have and the number of ePOS systems you require, we could have you up and running in as little as a week.

Yes! We'll help you migrate your existing product data from your old system. To do this you'll need to export your existing data and download our CSV template from the Saledock back office. We'll help you format your products, ready for bulk product import into the back office. We can bulk import your customers too.

No, hardware is not included in your subscription but you can purchase hardware directly on our website or via our team. If you already own hardware, check our compatibility list. You'll need hardware such as a terminal/tablet, cash drawer, receipt printer, barcode scanner and a barcode label printer.

It's simple, get in touch with our team for a demo. Once we've signed you up for an account and you've chosen either an annual or monthly plan, we'll help migrate your data. This means we'll take the product export list from your old system, re-format it then bulk import it into Saledock. We'll even perform a data integrity check to ensure everything is how it should be.

Of course, just get in touch and we'll update your subscription. Whether that's to upgrade or downgrade your plan or to add new licenses. We only charge £29 per month for additional register licenses within the same store.

Congrats! If you've opened a new store and need more software licenses just get in touch and we'll upgrade your plan. If you need additional hardware, we can sort that too.

Yes, that's not a problem. If you aren't ready to move online just yet, we can start you on the Essential or Pro plan then you can upgrade to the Unified (ePOS and eCommerce) plan later. If you have a specific eCommerce go live date in mind, let us know as soon as you can, we'll need a few weeks to design and develop your bespoke eCommerce site.