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WORKSHOP MANAGEMENT

Workshop integration for servicing and repair shops

Discover Workshop - a workshop management system designed for bike, mobility and machinery retailers with servicing and repair needs.

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Connected workshop software built for service-led retailers

Seamless ePOS integration

No more double entry - Sync products, orders and customers between Saledock and Workshop.

Smarter servicing

Manage appointment bookings, jobs, invoices, customer records, and service workflows.

 

Higher customer retention

With smoother servicing - Mechanics using Workshop see 22% higher customer retention.
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Workshop management

A disconnected workshop and shop floor can lead to missed jobs, untracked parts and customers waiting. Saledock and Workshop work together to support your entire operation – from initial sale on the POS to long‑term service.

  • A powerful partnership for servicing and repair retailers - Trusted by bike, mobility and machinery retailers
  • Workshop's integration with Saledock ensures every job, part, payment and customer record stays in sync
  • No duplication. No disconnected systems. Just smooth day‑to‑day operations.
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"We switched to Saledock with an integration to Bikebook. The integration has boosted our sales and workshop bookings whilst saving us a ton of time and money."

Ian J.
Owner @ Cyclopaedia

Reduce admin, increase control

Saledock connects your front‑of‑house and back‑office operations with Workshop powerful servicing and repair platform. Book jobs, manage labour, track parts, and keep customers informed – all while maintaining accurate stock and sales data across every channel.

  • Eliminate repetitive data entry, reduce errors, and gain real‑time insight into how sales, stock, and servicing interact
  • Workshop activity is reflected in Saledock - Syncs customers, products and parts used in workshop jobs to Saledock orders
  • Seamless syncing - Less time spent on admin means more time for you to focus on customers and business growth
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Explore workshop features

Unlock powerful workshop features with our all-in-one retail software.

Booking management

Handle all bookings - in-store, online, or on the go - using a purpose-built calendar.

Route planning

Plan the most efficient routes for mobile mechanics, collections, and deliveries - saving time and reducing fuel.

Inventory management

Stay on top of stock for parts with real-time alerts, automated tracking and integrated analytics.

Invoices and payments

Automate invoicing and seamlessly integrate payments with your preferred accounting tools.

Paperless operations

Replace handwritten jobs and notes with digital forms, automated approvals, and instant updates.

Communication

Manage all customer messages from WhatsApp, Email, Facebook and Instagram in one place.

Ready to connect your workshop?

Discover how Saledock and Workshop by Bikebook can streamline your workshop operations and unlock a truly connected retail experience.

We're here to help you succeed!

Hardware

Touch screens, printers and scanners. We've got that covered too.

Smooth migration

No need to start from scratch. We'll migrate your existing data.

Onboarding

Get started quickly with one-on-one training and online resources.

Reliable support

Dedicated support team on hand to help by phone, email and live chat.

FAQs About Workshop

What is Workshop and how does it help bike shops or mobile mechanics?

Workshop is an easy-to-use management system designed specifically for bike shops and mobile mechanics. It helps you manage bookings, inventory, customer communication, payments, routing and more—all from one simple platform—so you can spend less time on admin and more time repairing bikes.

Can Workshop handle bookings, repairs, collections and deliveries all in one system?

Yes. Workshop streamlines your entire workflow by allowing you to manage appointments, repair jobs, collections and deliveries in one place. Whether you’re a traditional shop or a mobile mechanic, the system adapts to your service style and helps you stay organised.

Does Workshop integrate with messaging apps like WhatsApp, Email, Facebook, Instagram?

It does. Workshop brings all your customer messages into a single inbox, so you no longer need to jump between multiple apps or accounts. This helps you respond faster, stay organised and deliver a better customer experience.

Can the inventory management track low stock automatically?

Workshop includes a simple, automated inventory system that keeps your stock levels up to date. You’ll get real-time alerts when items run low, and you can integrate it with your existing stock process—whether you manage everything in bulk or order per job.

Is Workshop easy to use for mechanics who aren’t familiar with complicated software?

Absolutely. Workshop was built by bike mechanics for bike mechanics, specifically to avoid confusing systems and complicated POS setups. It’s intuitive, quick to learn and designed so you can run your business without needing technical expertise or lengthy training.