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UK ECOMMERCE PLATFORM

eCommerce that turns traffic into sales

Deliver a fast, responsive online store that reduces bounce rates, improves user experience, and boosts SEO performance.

retail-ecommerce-platform

Retail B2C and B2B eCommerce

Speedy eCommerce

Deliver a fast eCommerce site to reduce bounce rates, and increase conversions and organic search ranking.

Optimised order fulfillment

Fulfil orders from any store location, and empower customers with options like click-and-collect and flexible delivery choices.

Real-time inventory sync

Sync inventory instantly across all physical stores, your online shop and marketplaces, preventing overselling and stock confusion.

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Optimised eCommerce

Saledock’s eCommerce platform offers rapid deployment with professional, high-converting templates and custom storefront designs that reflect your unique brand identity, complex requirements and scale ambitions.

  • Features retailers need - Size guides, back in-stock alerts, pre-order/pre-release, newsletters
  • Fast page speed - Quality Azure hosting, image compression, edge services and CDN as standard
  • High performance scores - Built to SEO, performance and accessibility best practices

Sleek checkout experience

A fast and seamless checkout experience is crucial to the success of your eCommerce site. Saledock's mobile optimised design offers a frictionless checkout flow - our streamlined checkout minimises steps, reducing cart abandonment and helping customers complete purchases faster.

  • Multiple payment options - Pay by card, digital wallets, finance, gift card, store credit and invoicing for B2B
  • Integrated order recovery - Built-in abandoned checkout emails help bring customers back to complete purchases.
  • Ship or collect - Define free or paid shipping by weight, order value or postcodes
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Enriched product management

Saledock gives you powerful, centralised control over your entire product catalogue - making it easy to manage complex inventories, sell across multiple channels, and keep product data consistent everywhere.

  • Variant-level control - Manage products, variants, SKUs, pricing, images, and inventory in one place
  • Multi-channel publishing - Sell across your online store, POS and marketplaces with real-time inventory and product data syncing
  • Improved discoverability - Product schemas and automated Google Merchant Center feed to improve your visibility online
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"Our Saledock website looks amazing. It's exactly what we asked for and works so much better than our old one! The POS system is easy to navigate and the customer service team are great and always on hand to answer any questions we have."

Lucie L.
Co-owner @ Speedhub

Flexible content management

Saledock’s easy-to-use Content Management System puts you in complete control. Build, manage, and update your site with confidence using intuitive tools designed to help you move fast and stay consistent.

  • Build your structure and navigation - Easily create, edit and publish pages to keep your site fresh and engaging
  • Flexible content control - Choose layouts and components like text, image galleries, carousels, video and FAQs to accelerate content creation
  • Blogs and events - Publish blogs and events to keep your audience informed, engaged, and coming back
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Fulfil orders faster

Getting orders out of the door quickly is just as important as making the sale. With automated workflows, you cut out errors and manual admin - keeping parcels moving and customers happy.

  • Error free picking - Scan items to ensure accuracy on every order
  • Instant label creation - Generate labels the moment orders are picked
  • Courier tracking - Automated dispatch emails with courier tracking

Manage your inventory

Understand your business better, and avoid that inventory headache. Manage stock levels across multiple stores and your eCommerce website from a single view.

  • Understand store, product and supplier performance with real-time analytics
  • Set re-order points - Receive alerts when stock is low so you can plan ahead
  • Effortlessly create purchase orders, transfer stock, and perform stock takes
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Explore eCommerce features

Unlock powerful eCommerce software features with our all-in-one retail software.

Increase conversions

Increase conversions and basket value with checkout add-ons, promo codes and flash sales!

Understand traffic

Understand site traffic, conversion rates, and new buyers with integrated Google Analytics tools.

Customer retention

Increase revenue and retention with omni-channel gift cards, promotions and loyalty scheme.

SEO tooling

Drive traffic to your online store using built in SEO tools to improve your organic ranking.

Best practices

Built to best practices - Tested on tools such as Google page speed insights and GTmetrix.

Payments and finance

Stripe, Shift4, Dojo, Klarna, PayPal, Novuna, V12 Finance and Ideal4Finance.

Picking lists

Bulk print individual or grouped picking lists with pick and pack barcodes.

Click and collect

Process click and collect orders from the back office or straight on your POS.

Flexible shipping fees

Define free or paid shipping by weight, order value or postcodes.

Flexible fulfilment

Split and merge orders or ship as multiple packages. Fulfil orders on our stock control app.

Instant label creation

Generate labels using Shiptheory, ShipEngine or Royal Mail the moment orders are picked.

Courier tracking

Automated dispatch emails with your brand and courier tracking.

Sell online with confidence

Discover how easy it is to manage products, inventory and orders - request a personalised ecommerce demo today.

We're here to help you succeed!

Hardware

Touch screens, printers and scanners. We've got that covered too.

Smooth migration

No need to start from scratch. We'll migrate your existing data.

Onboarding

Get started quickly with one-on-one training and online resources.

Reliable support

Dedicated support team on hand to help by phone, email and live chat.

FAQs About eCommerce Platform

What UK eCommerce platform is right for my business?
When choosing an eCommerce provider, we recommend you consider the following:
  • Content Management System (CMS): Can you easily manage product information, inventory levels and general website text and images from the eCommerce platform?
  • Website design: Do you prefer a bespoke site or an off the shelf template used 1000's of times? Ask for website examples so you can check the quality for yourself.
  • Website speed: Does the eCommerce platform deliver fast and performant websites? Slow and clunky websites will decrease conversions and organic rankings.
  • Accessibility: Reputable eCommerce platforms will build eCommerce sites to accessibility best practices as standard. Keep an eye out for this!
  • Search Engine Optimisation (SEO): Is SEO tooling included?
    Hidden charges - Is hosting, SSL certificate, domain and email setup, and training included?
  • Promotions and gift cards: Will these features benefit you? Does the eCommerce provider offer these?
  • Integrations: Does the eCommerce provider offer social media or email marketing integrations? For bricks and mortar retailers, a vital question to ask is do they offer a built-in POS system too? A unified platform will eliminate the need for multiple systems and duplicate efforts, saving you time.
  • Payment providers: What payment providers does the eCommerce platform integrate with?
  • Support: Is reliable and timely support available?
Read our blog, "Technical features that help your business grow" for helpful advice and tips on choosing the eCommerce platform that's right for you.
What are the top 10 features of an eCommerce website?
Essential B2C eCommerce features that will help you grow your business:
  • Responsive design: Does it work well across desktop, tablet and mobile?
  • Web speed optimisation: Does the page load quickly?
  • Transparent delivery and returns policy: Builds trust
  • High-quality content: Product images and descriptions
  • Easy customer support: Responsive support by email, social or live chat
  • User-friendly navigation and global search: Is it easy for customers to find your products?
  • Multiple payment methods: Including Buy Now Pay Later options such as Klarna
  • Secure and seamless checkout: Is it quick and easy to checkout? Are your customers confident their card details safe?
  • Engaging design: Does your site stand out from your competitors?
  • Revenue generators: Do you offer loyalty schemes, promotions or promo codes to increase engagement rates?
How much does an eCommerce site cost?
Prices to design and build your eCommerce site vary. We have a solution for everyone, from template based designs to help start-ups get up and running, to complex and bespoke for large retailers looking to modernise, grow their sales and get their in-store and online in check once and for all.

We integrate with Dojo, Shift4, Stripe, PayPal and Klarna as our secure payment gateways. We also offer Novuna, V12 Finance and Ideal4Finance if you wish to offer customers a finance solution. Each provider sets their own rates which you'll negotiate directly with them. For Stripe, we charge up to 1.9% + 20p transaction fee, this includes the 1.5% + 20p that Stripe charges. We can offer lower rates to businesses transacting more than £7000 per month.

The cost to build your eCommerce site is included in your subscription fee if you opt for a 24 or 36 month contract. Starting at £199 per month for template designs or a starting at £459 per month for bespoke designs on the scale plan. Pay upfront options available too.

Our Scale plan includes 3rd party integrations and supplier feeds. Sites are built to best practices and we sort the data and content migration for you, ensuring existing SEO strategies are migrated and 301 re-directs setup.
Can I use the same products in-store and online?

Yes, that's the beauty of Saledock! Upload your products once, and they are available to sell online and in any store of your choosing. If prices vary per store and online you can change the prices for each too.

How does eCommerce work with Saledock POS?
Saledock offers an all-in-one POS and eCommerce solution, with a web based back office; your business management hub. From the back office you have complete control over eCommerce content and multi-channel products. You can even run an in-store and online promotion in just as few clicks, and add a promotional banner to your homepage. We'll design and develop your eCommerce site, and provide one-on-one onboarding and training before going live with your site. You'll also be able to process click and collect orders straight from your POS device.
Do you integrate with other eCommerce systems?

We don't offer eCommerce integrations as we offer our own eCommerce platform. Our approach is to make business management as simple as possible. Rather than maintaining and paying for separate systems, we offer an all-in-one solution. This means you have one solution to manage online orders and both in-store and online inventory. Third party integration still requires 2 systems where data is often duplicated and not always in sync. We've chosen a different route to eliminate the need for 2 systems.