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Tennis Plaza handles high-volume sales across stores, eCommerce and mobile events

Robert Josefs
Robert Josefs

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SUCCESS STORY

Tennis Plaza handles high-volume sales across stores, eCommerce and mobile events

Tennis Plaza needed a retail system that could support sales at busy off-site sporting events, power its eCommerce website and manage inventory across five stores.

Large crowds and long lines required fast, intuitive mobile POS software that could keep cashiers moving efficiently.

With Celerant, Tennis Plaza uses real-time inventory management across stores, eCommerce and off-site events to stay stocked and meet demand during its busiest periods.

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COMPANY
Tennis Plaza
INDUSTRY
Tennis pro shop
SOLUTIONS
Mobile POS, eCommerce, inventory management
POWERED BY
Stratus Enterprise since 2012
RESULTS AT A GLANCE

Measurable impact that drives growth

Since partnering with Celerant, Tennis Plaza has seen significant improvements across key business metrics.

5
Store locations
300K+
Sony Open attendees supported
Top 5
Tennis eCommerce retailer
Mobile off-site event sales
THE JOURNEY

Challenge Solution Results

A strategic partnership built on understanding, innovation, and measurable outcomes.
CHALLENGE

Outdated systems slow high-volume sales

Tennis Plaza relied on an outdated POS system that made it difficult to manage merchandise across stores, eCommerce and off-site events. At the Sony Open, with 300,000+ attendees, the system struggled to keep up with heavy sales volume.

  • POS limitations: The existing system struggled with large product volumes and bursts of transactions
  • Disconnected inventory: Stores and eCommerce were not connected, making stock harder to keep accurate
  • Limited flexibility: Confusing POS screens and a difficult-to-update website slowed checkout and online changes
SOLUTION

Mobile POS connects stores, website and events

After switching to Celerant, Tennis Plaza connected five stores, eCommerce and major off-site events through one cloud-based retail platform. The flexible system also supports quick website and POS adjustments as business needs change.

  • Mobile POS: Cloud-connected Windows tablets process high-volume transactions at off-site events
  • Connected inventory: Real-time updates keep stock aligned across stores, eCommerce and event sales
  • Flexible software: POS screens and the eCommerce website can be customized quickly, often with same-day enhancements
RESULTS

Faster transactions support expansion to new events

With Celerant in place, Tennis Plaza has streamlined sales across stores, eCommerce and off-site events with a flexible, mobile retail system that can adapt to changing needs.

Faster software modifications and responsive support help the business make strategic changes without lengthy downtime, improving the customer shopping experience.

Smooth transaction processing and greater flexibility have also helped Tennis Plaza expand into new off-site events with confidence.

In this day and age, retail strategy has to be fluid. You have to be agile. With Celerant, we need to make changes and modify the retail software accordingly, we can get it done quickly. There’s no restrictions on how we want to run our business.
Quintin Valiente
Marketing Manager at Tennis Plaza
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ABOUT THE CLIENT

About Tennis Plaza

Tennis Plaza is a full-service tennis specialty retailer with stores across Florida and an eCommerce business serving players worldwide. The company offers leading tennis brands, professional services including same-day stringing and racquet customization, and equipment for tennis, padel and pickleball. Tennis Plaza also supports major professional and collegiate tennis events, including serving as the Official Tennis Retailer of the Miami Open for more than two decades.
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