Sportsman

Park City Gun Club cuts check-in time from 30 to 2 minutes

Robert Josefs

August 21, 2026

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Park City Gun Club cuts check-in time from 30 to 2 minutes

Park City Gun Club operates a firing range, retail store and equipment rentals. After switching to Celerant and later trying another POS system, they returned to Celerant to reconnect front-of-store operations, the back office, range rentals and digital waivers. See how Park City Gun Club switched to Celerant, helping cut group check-in time from 30 minutes to 2 minutes and simplify store, range and compliance operations.

INDUSTRY

Sportsman

SOLUTIONS

POS, range scheduling, reservations, digital waiver

Stratus Enterprise since 2019, Otter Waiver

RESULTS AT A GLANCE

Measurable impact that drives growth

Since partnering with Celerant, Park City Gun Club has seen significant improvements across key business metrics.

30 → 2

Reduced check-in time (in minutes)

Connected retail system

2019

Returned to Celerant

Digital waiver and firearm records

THE JOURNEY

Challenge → Solution → Results

A strategic partnership built on understanding, innovation, and measurable outcomes.

CHALLENGE

Multiple systems created inefficiencies

After leaving Celerant in 2012 to explore a potentially better solution, Park City Gun Club ended up using multiple systems that made reporting, customer tracking and daily operations more difficult.

Paper waivers: Physical forms made customer verification and storage more difficult
Limited inventory control: The previous software lacked the detailed tracking needed for firearm sales
Disconnected systems: Multiple platforms complicated reporting, customer data and overall operations

SOLUTION

One system connects store and range operations

After returning to Celerant in 2019, Park City Gun Club brought its firearms store and shooting range back into one retail system. Digital waivers, centralized data and online range management helped simplify daily operations and compliance.

Electronic waivers: Otter Waiver makes signing, verification and retrieval faster and easier
Centralized data: Retail, customer and reporting data are connected in one system
Inventory and range management: Firearm records, serial numbers, scheduling and reservations are managed digitally

RESULTS

Faster check-ins with connected operations

Now that Park City Gun Club uses Celerant and Otter Waiver, group check-in time has dropped from 30 minutes to just 2–3 minutes.

Improved inventory and serial number tracking helps optimize retail spending and makes compliance records easier to access during audits.

With its firearms store, shooting range, waivers and business data connected in one platform, Park City Gun Club can manage the entire operation from a single system.

“

Our previous point of sale and digital waiver system took up to 30 minutes to check-in. Now, large groups are checked-in in only 2-3 minutes. We're protecting the club and our customers both at the same time.

Rob Wilson, Owner

Owner, Park City Gun Club

ABOUT THE CLIENT

About Park City Gun Club

Park City Gun Club provides an exciting, friendly, indoor gun shooting facility and training center that features all the latest technology. Park City Gun Club caters not just to the experienced shooter, but to the novice as well. Actually, we strive to introduce newcomers to the world of target shooting and self defense. We provide an atmosphere where women, kids, and families of all skill levels feel welcome and can have a great time in Park City, Utah. Park City Gun Club is dedicated to providing attentive customer service in all of our programs. Your safety and comfort are always paramount.

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