Hardware and Paint

New Heights Supply expands to 20 stores with enterprise retail software

Robert Josefs

August 21, 2026

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SUCCESS STORY

New Heights Supply expands to 20 stores with enterprise retail software

New Heights Supply started in 1997 with five hardware stores in New York City and needed a real-time retail system that could support continued growth.

As the business expanded, the company needed better visibility and control across multiple locations without adding more manual work.

With Celerant, New Heights Supply uses a cloud-based retail POS system that can be managed from anywhere, helping the business grow from five stores to 20 locations while saving significant time.

COMPANY

New Heights Supply

INDUSTRY

Hardware store

SOLUTIONS

POS, inventory management, supplier integrations, customer accounts

Stratus Enterprise since 2004

RESULTS AT A GLANCE

Measurable impact that drives growth

Since partnering with Celerant, New Heights Supply has seen significant improvements across key business metrics.

Original locations

Current locations

20+

Hours/week data entry saved

1997

Founded

THE JOURNEY

Challenge → Solution → Results

A strategic partnership built on understanding, innovation, and measurable outcomes.

CHALLENGE

New stores make inventory and ordering harder

New Heights Supply struggled to manage inventory, purchasing and distribution as its product selection and store network expanded. The business also needed a connected system to support contractor accounts, corporate billing and future eCommerce growth.

Disconnected vendor inventory: Separate systems made incoming merchandise harder to track
Time-consuming purchasing: Creating purchase orders for 20 locations required significant manual effort
Multi-store complexity: Keeping shelves stocked and supporting contractor accounts became harder as the business grew

SOLUTION

One cloud system streamlines 20 stores

After switching to Celerant, New Heights Supply connected all 20 stores through one cloud-based retail system with real-time inventory visibility and easier merchandise transfers.

Supplier integrations: Product catalogs from Orgill, Benjamin Moore and Emery Jensen are accessible directly in the POS system
Faster replenishment: Weekly supplier orders can be imported for all 20 stores, saving more than 20 hours of data entry each week
Customer and inventory management: Merchandise can be redistributed between stores, while contractors and customers can use personal accounts and online payments

RESULTS

Faster purchasing with better multi-store control

With Celerant in place, New Heights Supply can manage 20 stores with real-time access to business data from anywhere, including mobile devices at industry trade shows.

Integrated vendor catalogs and inventory transfers simplify replenishment, helping the team keep stores stocked and plan future supply needs.

Contractor accounts and flexible payment options make purchasing easier, while the planned eCommerce site will help the business reach new customers and expand online sales.

“

The biggest benefit with Celerant is that I’m able to save a ton of time on manual data entry! I’m saving at least 20 hours a week just by integrating with my suppliers. After using Celerant for almost 15 years, I wouldn't open another hardware store location without it!

Ishmael Nunez

Founder, New Heights Supply

ABOUT THE CLIENT

About New Heights Supply

New Heights Supply is a hardware retailer founded in 1997 with five stores in New York City. The company has since expanded to 20 locations serving homeowners, contractors and businesses throughout the New York metro area. Its product offering includes hardware, paint and building supplies from major industry vendors.

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