Cycling

Cyclopaedia switches to Saledock and Bikebook to increase sales and cut costs

Robert Josefs

August 12, 2026

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SUCCESS STORY

Cyclopaedia switches to Saledock and Bikebook to increase sales and cut costs

Cyclopaedia needed a more flexible and cost-effective way to manage its retail, eCommerce and workshop operations.

Its existing systems were expensive, difficult to update and time-consuming to use, while the website was not generating enough sales.

By switching to Saledock and Bikebook, Cyclopaedia reduced costs, streamlined everyday workflows and increased workshop bookings.

COMPANY

Cyclopaedia

INDUSTRY

Cycling

SOLUTIONS

ePOS, eCommerce, workshop bookings

Saledock + Bikebook

RESULTS AT A GLANCE

Measurable impact that drives growth

Since partnering with Celerant, Cyclopaedia has seen significant improvements across key business metrics.

40%

Lower monthly fees

30%

More workshop bookings

15 Min

Time saved per job

25%

Faster website speed

THE JOURNEY

Challenge → Solution → Results

A strategic partnership built on understanding, innovation, and measurable outcomes.

CHALLENGE

High costs and inflexible systems limit growth

Cyclopaedia relied on expensive and inflexible technology that underperformed. Its website cost too much to maintain and did not generate enough sales, and the POS and booking system had high monthly fees.

High technology costs: Website, POS and workshop systems came with expensive ongoing fees
Limited flexibility: Practical changes were often blocked, making it harder to adapt systems to day-to-day needs
Slow, clunky workflows: Inefficient processes at the POS, till and workshop cost staff valuable time.

SOLUTION

One flexible platform with lower monthly costs

Cyclopaedia chose Saledock for a more flexible, better-value system that combined ePOS, eCommerce and workshop bookings while reducing monthly costs.

All-in-one platform: ePOS, eCommerce and workshop bookings brought together in one system
Flexible setup: Saledock and Bikebook adapted to Cyclopaedia’s needs instead of forcing rigid workflows
Smooth migration: The Saledock team managed the transition, reducing pressure on staff

RESULTS

Faster workflows with more workshop bookings

Since switching to Saledock and Bikebook, Cyclopaedia has streamlined day-to-day operations with a faster, more customisable POS, integrated workshop tools and quicker card payments.

Live supplier catalogues and intuitive staff workflows have made the system easier to manage, while online workshop bookings have reduced administration.

Bikebook has also helped increase overall workshop bookings by making it easier for both new and existing customers to book services online.

“

Pricing is spot on, the ePOS is powerful and easy to use, the Bikebook integration is brilliant, and the team is always ready to help. The product keeps getting better; they genuinely listen to feedback and act on it.

Ian Jeremiah

Owner, Cyclopaedia

ABOUT THE CLIENT

About Cyclopaedia

Established in 1994 and fuelled by passion for all things cycling, Cyclopaedia is an independent business in Cardiff, UK. Providing friendly and efficient bicycle services to a community of customers in the area, from the international racer to the everyday commuter and weekend rider - We cater to every type of cyclist.

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