How To: View Payments Related to Customer House Accounts (Review)
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How To: View Payments Related to Customer House Accounts (Review)
Learn how to use the AR payments list screen. This screen is associated with accounts receivable and shows payments for customer’ accounts.
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Video Transcript
In this video, you will learn how to use the AR Payments List screen. This screen is associated with accounts receivable and displays a list of AR payments applied to customers' house accounts. It allows you to view all payments entered during a specific time period and for a particular customer.
Narrow Results with Search Criteria
From the main menu, click on Receivables, then AR Payments. Enter your filter criteria to narrow down the search results. For example, if you are looking for a particular customer, search for and select the record. If you are looking for a specific check number, enter the check number. You can also filter by store and the date the AR payment was entered. Once you have entered the search criteria, click on Search.
The AR payment results will display basic information, such as the date, store, amount, payment method, and entered-by details.
Pulling Payment Details and Dates
To view the details of an AR payment, such as the receipt to which the payment was applied or whether the payment remains unapplied, highlight the desired AR payment and click on Action, then Details. This opens the AR Payment Detail screen, where you can view the customer associated with the payment, the tender method, date, and amount. At the bottom, you can see how the payment amount was applied.
For example, if a portion of the AR payment was applied to a receipt, the store, receipt number, charge date, charge amount, and payment applied will be displayed. If a portion of the AR payment was not applied to a receipt, the receipt number field will display "Unapplied."
To return to the AR Payments List screen, click on Close. To generate a printable report of all AR payments matching your search criteria, click on Action, then Print List. This opens the search results in a new tab with additional features. Use the Filter Entry tab to start typing a search term. The list of AR payments will automatically filter to display only records containing the characters you enter. The filter applies to every field. To clear the filter, click on Clear.
Exporting Results and Printing Reports
Click on Columns to add or remove columns from the grid, and click on the column headers to sort the data. For example, you can sort by the Entered By column to group AR payments by the person who entered them. To export the data, click on Export and select PDF, Excel, or CSV.
Note that the exported columns depend on which columns are currently displayed. When you are finished reviewing the print list, close the tab to return to the AR Payments List screen. You can reset the search criteria and begin a new search if needed.
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