Payments
Seamless payment processing with Dojo
Robert Josefs
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Seamless payment processing with Dojo
Dojo is a leading UK payment provider known for its sleek hardware, high-speed transaction processing, and next-day payouts. By connecting your Dojo terminal to Saledock, your till and card machine work in perfect sync, ensuring every order total is accurate and your end-of-day cashing up is effortless.
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Why retailers love the Saledock + Dojo integration
Reduce queue times
No need to enter transactions twice. So it’s speedier payments and happier customers.
Simplified reconciliation
End of day reconciliation is a breeze - Transaction data adds up automatically.
Saledock + Dojo: Payments made easier
If you’re a UK retailer, you likely already know Dojo for their sleek card machines and fast payouts. But a card machine is only as good as the system it talks to. At Saledock, we’ve built a seamless "digital handshake" with Dojo that connects your front-of-house, back-office, and online store into one unified platform.
The integration creates a constant connection between your POS and card terminal, entirely removing the need for manual data entry. When you hit "Pay" on Saledock, the exact transaction total is instantly sent to your Dojo terminal. Once the customer taps or inserts their card, Saledock receives an "Approved" notification and moves straight to the receipt screen, ensuring your records are always accurate.
How does the Saledock and Dojo integration work?
You simply enter your Dojo API key and Host URL, then link each terminal via its unique ID to ensure the right till always talks to the right machine.
For those using Saledock’s eCommerce platform, Dojo Online acts as your secure gateway. This allows customers to pay via card or digital wallets like Apple Pay and Google Pay, while all transaction data syncs back to your central reports for unified bookkeeping. Getting started is straightforward, as configuration is handled directly in the Saledock Back Office.
Dojo: Key features
Instant sync
Totals are sent directly from Saledock to your card machine, removing the need for manual entry and preventing costly miskeying errors.
Next-day payouts
Business never stops, so Dojo ensures your funds are processed quickly, with payments reaching your bank account as soon as the next day.
Seamless reconciliation
Transaction data is automatically reconciled at the end of each day, making your cashing up process significantly faster and more accurate.
Accept payments anywhere
Accept secure payments in-person or online via card, Apple Pay, and Google Pay, with every transaction syncing back to your central Saledock reports.
Point-to-point encryption
Protect your business and your customers with high-level P2PE and tokenisation technology that keeps sensitive cardholder data secure.
Staff flexibility
Staff can switch users on the POS to start a new order while a Dojo payment is still being processed by a customer in the background.
"Our partnership with Dojo is built on giving retailers more freedom and better reliability. By creating a direct link between our POS and Dojo's hardware, we’ve removed the friction of manual entry, making sure every transaction is fast, secure, and accurate."
Lewis Christian
Head of Business Development @ Saledock
About Dojo
Dojo is a leading UK payment provider dedicated to making payments effortless for retailers. Known for their sleek card machines and incredibly fast transaction speeds, they offer next-day payouts to keep your business moving. By focusing on reliability and security, Dojo provides the modern hardware and robust infrastructure that helps businesses trade with confidence.
Explore Dojo
About Saledock
Saledock is an award-winning unified point of sale and eCommerce solution, helping small and mid-sized retailers efficiently manage sales, inventory, and customers both in-store and online. Dedicated to innovation and user experience, Saledock simplifies every aspect of a retailer's business, streamlining operations and accelerating growth.
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FAQs about Topic
What happens if a Dojo payment fails or times out in Saledock?
The Saledock and Dojo integration will immediately alert you on the POS screen if a transaction cannot be completed. This typically happens if a connection is lost or if a customer takes longer than one minute to complete the payment on the card machine. In these instances, you are given the immediate option to either retry the payment request or cancel the transaction entirely to return to the main sale view.
Can I use Dojo to process payments on my Saledock website?
Absolutely, your eCommerce store is fully covered if you are using Saledock’s unified retail platform. By using Dojo Online as your secure payment gateway, customers can pay via credit card, debit card, or digital wallets like Apple Pay and Google Pay. This ensures that your physical store and online shop share a single source of truth for all your financial reporting.
How do refunds work with the Saledock and Dojo integration?
Refunds are handled automatically through the POS to save you time and prevent manual errors. When you process a return in Saledock and select "Card" as the refund type, the exact total is sent directly to your Dojo machine. The customer simply taps or inserts their card, and the funds are returned without your staff needing to manually retype any figures.
Can I use multiple Dojo terminals with Saledock?
Absolutely, the Saledock and Dojo integration supports multiple terminals across one or more locations. In the Saledock Back Office, you can assign a unique Terminal ID to each card machine, ensuring that when a staff member triggers a payment on a specific tablet, the correct terminal responds instantly. This setup is ideal for busy retail environments where multiple staff members are processing transactions simultaneously.
Does the Saledock and Dojo integration help with end-of-day cashing up?
Yes, the integration significantly simplifies your daily reconciliation by automatically syncing all transaction data between your card machine and the POS. Because every payment is recorded in real-time within the Saledock Back Office, there is no need to manually cross-reference paper receipts or terminal totals at the end of the day, making your cashing up process much faster and more accurate.
Ready to connect your business?
Discover how Saledock and Dojo work together to streamline your daily operations and provide a truly connected retail experience. By automating your payments and simplifying your reporting, we help you spend less time on admin and more time with your customers.
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