Most retailers have questions about their business they’ve stopped asking not because the answers don’t matter, but because pulling the numbers takes too much time.

Chaar, a 50-person retailer running Celerant’s Stratus Analytics, found that when you can get those reports in minutes, three long-standing hunches turned into action: a cross-sell gap between their grooming and their pet food customers, a shift in customer price points that became a marketing campaign, and a staff performance metric their managers now coach on.

The result? A campaign they only knew to run because they could see the shift and around 6% same-store growth in dry dog food, in a year their peers were reporting declines of 6-10%.

Key topics:

• Turning POS data into actionable retail insights
• Identifying cross-sell opportunities across departments
• Using changes in customer spending habits to shape campaigns
• Measuring and coaching staff performance
• How Chaar achieved approximately 6% same-store growth in dry dog food while industry peers declined

Who should attend:

• Retail owners and executives
• Marketing and eCommerce teams
• Merchandisers and category managers
• Store and operations managers
• Retailers seeking more value from their POS data