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Spirit Specialist Makes Smarter Business Decisions with POS Software

Point of sale register at Spirit Specialist checkout

Industry

Ales, wines and spirits

Challenge

Before launching his store, The Spirit Specialist needed a single, easy-to-use system to manage in-store sales, eCommerce, stock and back-office tasks. As an independent retailer, they also wanted personal support from a local business that understood his needs and could grow with him.

Results

By switching to Saledock, The Spirit Specialist now runs the entire business through one integrated platform. Real-time updates, mobile management and detailed analytics have saved time, simplified operations and enabled smarter stock buying decisions.

Key Product

ePOS, eCommerce, Xero

www.spiritspecialist.com
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All-in-one POS & eCommerce
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Performance reporting
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Accounting synced with Xero
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Fast, integrated payments

“I needed one system to manage everything — POS, eCommerce and back-office tasks — and Saledock does exactly that. Everything updates instantly and it saves me a huge amount of time.”

Ben Bowers

Owner @ The Spirit Specialist

Interior of the Spirit Specialist retail store

About The Spirit Specialist

The Spirit Specialist was founded by Ben Bowers, driven by a lifelong passion for spirits and a desire to share exciting new brands with others. Based in Howden, East Yorkshire, the shop offers a carefully curated range of spirits from around the world, chosen for quality, interest and fair pricing — never just hype. Selling both in-store and online, The Spirit Specialist is built on honesty, approachability and knowledgeable advice, with popular tasting events helping customers discover new spirits in a relaxed, welcoming way.

The Challenge

Before opening his store, Ben Bowers knew that choosing the right software would be critical to the success of his business. He needed a single system that could manage every part of the operation — from in-store sales and eCommerce to stock, customers and back-office administration — without adding complexity.

As a growing independent retailer, Ben also needed a solution that could scale with the business and deliver a high-quality eCommerce site that truly reflected his brand. Just as importantly, he wanted to work with a Yorkshire-based company that understood the needs of independents and offered personal, reliable support.

The Solution

Ben chose Saledock for its simple interface, ease of use and genuinely all-in-one approach. Rather than juggling separate systems, Saledock provided a fully integrated platform covering POS, eCommerce, inventory, customers and reporting — all working seamlessly together.

With Saledock in place, The Spirit Specialist could sell both in-store and online from a single system, manage stock levels in real time, and access detailed performance analytics to support smarter buying decisions. Integrations with Xero and SumUp ensured accounting and payments were fast, secure and fully connected.

Being able to manage the business from a mobile device was another key benefit, allowing Ben to update products, prices and content, and check performance wherever he was.

"Saledock provides advanced analytics enabling me to understand what’s selling and what isn’t, and it allows me to buy stock with confidence knowing it will actually sell." — The Spirit Specialist

The Results

Since implementing Saledock, The Spirit Specialist has been able to run the entire business through one connected system. Product updates are instantly reflected across POS and eCommerce, saving time and eliminating manual work.

Advanced stock and performance reports now give Ben clear insight into what’s selling and what isn’t, allowing him to buy stock with confidence and reduce risk. The flexibility to manage the business from anywhere has added real convenience, while integrated payments and accounting have simplified day-to-day operations.

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