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Parkgate Mobility Streamlines Multi-Store Retail Operations with Saledock

Parkgate Mobility retail staff with their technology partners

Industry

Mobility

Challenge

As Parkgate Mobility expanded to 22 stores and a central warehouse, managing stock, purchasing and internal movements became increasingly complex. Off-the-shelf systems focused on sales but lacked the back-end stock control needed for a multi-location business, while bespoke solutions were prohibitively expensive.

Results

By implementing Saledock, Parkgate Mobility gained full visibility and control over stock movements across all locations. Internal transfers, purchasing and accounting are now handled through one connected system, delivering the benefits of a bespoke solution without the cost.

Key Product

ePOS, Xero

22
Stores
100+
Deals Completed
7.6x
ROI
$2M
Cost Savings

“The challenge has always been finding a system that handles both front-end sales and the back-end stock control and purchasing side of the business. Saledock does exactly that.”

Stephen Holland

Owner @ Parkgate Mobility

Exterior storefront of Parkgate Mobility

About Parkgate Mobility

Parkgate Mobility is a multiple award winning supplier of disability aids such as new mobility scooters, reconditioned mobility scooters, stairlifts, powered wheelchairs, rise and recline chairs and wide fitting footwear.  We have 18 mobility shops in and around Yorkshire, the West Midlands, Derbyshire and Nottinghamshire.

We have branches in Barnsley, Batley, Beeston, Castleford, Clay Cross, Chesterfield, Derby, Doncaster, Handsworth, Hillsborough, Leeds, Long Eaton, Mansfield, Pontefract, Retford, Rotherham, Wakefield and Worksop.

The Challenge

As Parkgate Mobility grew to operate 22 stores alongside a central warehouse and distribution centre, managing stock and purchasing across multiple locations became increasingly complex. The business needed a system that could handle not only front-end sales, but also back-end stock control, purchasing and internal stock movements at scale.

Stephen had explored a range of cost-effective, off-the-shelf software options, but found that most focused heavily on sales while falling short on multi-location stock and distribution. At the same time, dealing with VAT, ongoing rebate requirements and the demands of Making Tax Digital added further operational strain. Bespoke software could meet these needs, but came with costs that were simply not viable for the business.

“Dealing with VAT, rebates, and the demands of MTD (Making Tax Digital), everything was becoming a bit of a headache.”   Parkgate Mobility

The Solution

Parkgate Mobility chose Saledock for its professional, easy-to-use ePOS interface and its ability to operate across the company’s existing network. Crucially, Saledock offered robust stock control and purchasing functionality designed to support businesses operating across multiple sites and warehouses — without the cost of bespoke software.

Working closely with the Saledock team, Stephen was able to influence how the system evolved to better meet the needs of the mobility sector. Features such as multi-location stock tracking, mobile access, and detailed reporting allowed Parkgate Mobility to manage sales, inventory and purchasing from one connected platform. Integration with Xero also helped simplify accounting, VAT handling and Making Tax Digital requirements.

“Saledock offers the solution we have always been looking for as an affordable monthly subscription.”   Parkgate Mobility

The Results

Today, Parkgate Mobility uses Saledock to manage stock movements across 22 shops and a central warehouse with confidence. Internal transfers that were once difficult to track are now handled digitally, giving the business full visibility of stock as it moves through the organisation.

The system has removed many of the operational headaches associated with multi-site retail, from purchasing and distribution to VAT and accounting. By delivering functionality comparable to a bespoke system — without the associated cost — Saledock has helped Parkgate Mobility run a more efficient, scalable operation.

“Saledock is the next best thing to a custom-built solution, without the unreasonable price tag.”   Parkgate Mobility

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