• 01904 405 989
  • Contact sales
  • About
  • Testimonials
  • Help centre
  • Login
menu Saledock unified commerce solution - Retail EPOS and ecommerce
  • Retail ePOS
  • eCommerce
  • Inventory
  • Products
    • Retail ePOS
    • eCommerce
    • Inventory management
    • Reporting and insights
    • Loyalty
    • Workshop
    • Accounting
    • Customer management
    • Integrated payments
  • Industries
    • Clothing & footwear
    • Equestrian & country
    • Cycling
    • Sports & outdoors
    • Pet & aquatic
    • Toys & hobbies
    • Homeware & gifts
    • Other stores
  • Pricing
  • Free trial
  • Retail ePOS
  • eCommerce
  • Inventory management
  • Reporting and insights
  • Loyalty
  • Workshop
  • Accounting
  • Customer management
  • Integrated payments
  • Pricing
  • Case studies
  • Why choose Saledock?
  • Contact sales

Customer management software to grow repeat business


Increase customer spend and discover shopping habits with customer management software for retail.

Customer management software for in-store and online retailers

Build your customer database

Add new or existing customers to each sale straight from your POS. View their details, sales history, issue store credit, loyalty points and more!

Saledock's customer management software helps you discover in-store and online customer profiles and purchase habits. Reward repeat custom by offering personalised discounts, tiered price lists per customer group, promo codes and loyalty points.

Book a demo
Bulk import your customer list

Bulk import

Already have a large customer database? Easily bulk import and export using CSV.

2 way customer sync with Hubspot for your marketing campaigns

Email marketing

2 way customer sync with Hubspot for your targeted marketing campaigns.

Sell and redeem gift cards in-store and online

Gift cards

Attract new customers and increase revenue with omni-channel gift cards.

Customer loyalty


Get to know your customers and build a custom loyalty programme that offers visit and point based rewards.

Discover more

Start your free trial


Start your 14 day free trial today and explore all the tools and benefits that Saledock can offer you!

start free trial

FAQ's



  • addremoveWhat is customer management software?

    Customer management software is one central database where you can view, edit and add customer information, and track customer purchases online and across all stores within your business.

  • addremoveWhat is CRM software?

    Customer Relationship Management (CRM) is software that helps you track information and engagement between you and a customer across all locations within your business. The term customer management software is also used.

  • addremoveWhat is a CRM system used for?

    A Customer Relationship Management (CRM) system is used collect information about each customer. This is one central database where you can access customer information such as their name, contact information, address and sales history. Particularly useful if you need to contact a customer or you are starting an email marketing campaign.

  • addremoveWhy does your business need CRM software?

    To eliminate spreadsheets and paper-based forms. By accessing all your customer data from one central database you can build a better picture of repeat customers, customer spend, their sales history and preferences. For retailers, CRM software also means you can issue personalised discounts, store credit and loyalty points as each is issued to an individual customer stored on your CRM software.

  • addremoveHow does customer management software work with my POS system and website?

    You can lookup existing customer information and add a customer to an order on your ePOS when they pay at the till. If the customer does not exist, you can create a new customer which is added to your customer database and available the next time they shop with you. As an omni-channel provider, Saledock enables you to view both in-store and online purchases per customer. Each time a customer places an order online their customer profile is updated with their latest information, total spend, loyalty points and purchase history.

  • addremoveHow does the Hubspot integration work?

    Saledock offers both a 1 way or 2 way sync of customer information. Any customer data added to Saledock will be sync to your Hubspot account. This includes contact information and marketing preferences. We recommend connecting your Hubspot account if you wish to use your Saledock customer database as part of an email marketing campaign.


Talk to our team!

Submit your details and we'll call you back to explore your needs and arrange a demo.

or call us on 01904 405 989

close
Point of Sale onboarding is easy with Saledock

Thanks for your interest.
We'll be in touch soon to arrange your demo!


Prepare for the retail resurgence!

Get our unmissable offer from £468

£379



or call us on 01904 405 989

close
Point of Sale onboarding is easy with Saledock

Thanks for your interest.
We'll be in touch very soon!


Get 3 months free!

Submit your details and we'll call you back to arrange a demo. Your plan is free for 3 months!*



or call us on 01904 405 989

close
Point of Sale onboarding is easy with Saledock

Thanks for your interest.
We'll be in touch soon to arrange your demo!

Saledock

  • Features overview
  • Retail ePOS (POS)
  • UK eCommerce platform
  • Inventory management
  • Stock take and stock management
  • Reporting and insights
  • Loyalty
  • Workshop
  • Xero accounting
  • Customer management software
  • Integrated payments

Your business type

  • Clothing & footwear stores
  • Homeware & gift stores
  • Sporting goods stores
  • Bike shops
  • Equestrian & country stores
  • Pet & aquatic stores
  • Toys & hobbies stores
  • Other stores

Hardware

  • Buy ePOS hardware

About

  • Contact us
  • Careers
  • Pricing
  • Free trial!
  • Why choose Saledock?
  • Saledock blog

Support

  • If you can't find what you need in the help centre, email or call us on 01904 405 989.
  • Support hours
  • Monday - Friday 08:30 - 18:00 via phone, email and live chat
  • Saturday 10:00 - 18:00 via live chat
  • Sales hours
  • Monday - Friday 09:00 - 17:00
Retail Systems Awards Winners 2022 Retail Systems Awards Shortlisted 2023

Connect with us

Visit our Saledock Facebook page Visit our Saledock Twitter page Visit our Saledock LinkedIn page Visit our Saledock YouTube channel
© 2025 Saledock Terms of use | Privacy and cookies policy | Site map